Assertiveness. This is the goal of communicators who want to get their point across clearly, effectively, and confidently. It is standing up for your own rights, for what you want and believe in, without stepping on the rights of other Continue reading Social Networking and Submissive Aggressiveness
When you conduct presentations, do you conduct them like a pro? Surely, there are many techniques to make effective and professional presentations and I have had a wonderful privilege of teaching them. One such important and basic tip: never cast Continue reading Present like a pro: Just press B
As a trainer and consultant in communication, the question often asked is how one can organize thoughts and opinions to sound organized, credible, and persuasive. Let me share an easy framework that you can use to communicate more effectively, whether Continue reading PREP: How to Organize and Communicate Your Ideas Effectively
Whether I am speaking from the viewpoint of a trainer or a former reporter, a frequently asked question is how to conduct a good interview. When one thinks about it, many of the principles are the same. Preparation is key. Continue reading How to Conduct a Good Interview
Following my own set standards, I must say that it has been ages since I last posted an entry on this site. Nevertheless, I have been monitoring developments left and right. My lack of entries shows that I have been Continue reading The Birth of Crisis Communication
They start out as innocent, unnoticeable vocal mannerisms. But eventually, like a thief in a night, they creep into every sentence that we utter. I am talking about non-words or filler words – the ah’s, uhm’s, so, all right, ok. Continue reading Are You Guilty of Non-Words?